Terms of service
# Terms of Service
**Last updated: October 11, 2026**
## 1. Overview
Welcome to LeatherLab Studio, operated by CraftLab Studio LLC, based in Alpharetta, Georgia, USA.
By accessing our website or purchasing products from us, you agree to these Terms of Service. Please read them carefully before placing an order.
## 2. Handmade Products
Our leather goods are handcrafted using genuine leather and traditional techniques.
Because leather is a natural material, variations in grain, texture, color, markings, and patina are normal characteristics. Product colors may also appear slightly different depending on screen settings and lighting conditions.
Minor variations resulting from the handmade process are not necessarily defects.
## 3. Orders and Payments
All prices are displayed in the currency indicated at checkout.
We reserve the right to decline or cancel orders when reasonably necessary, including situations involving suspected fraud, inaccurate product information, or unavailable materials.
If an order is canceled after payment, an appropriate refund will be issued.
## 4. Personalization and Custom Orders
Customers are responsible for reviewing and accurately submitting personalization details, including names, initials, logos, colors, and measurements.
We may contact customers for clarification before production.
Personalized and custom-made products are generally not eligible for returns or exchanges, except where required by applicable law or where an item arrives defective or incorrect.
Please review our Return & Refund Policy for additional details.
## 5. Processing and Shipping
Processing and estimated delivery times may vary depending on the product, customization requirements, destination, and shipping method.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Shipping charges, where applicable, are displayed during checkout.
Customers are responsible for providing accurate and complete shipping information.
Nothing in these terms limits any shipping or delivery rights provided by applicable consumer protection laws.
## 6. Returns and Refunds
Returns and refunds are governed by our published Return & Refund Policy, subject to applicable consumer protection laws.
## 7. Intellectual Property
All original product photographs, website content, branding, and original designs belonging to LeatherLab Studio or CraftLab Studio LLC are protected by applicable intellectual property laws.
Unauthorized reproduction or commercial use is prohibited except as permitted by law.
## 8. Website Use
You agree not to use our website for unlawful purposes, fraudulent transactions, or activities that interfere with its security or operation.
## 9. Third-Party Services
Our online store is powered by Shopify and may use third-party services for payment processing, shipping, analytics, and other business operations.
Your use of certain third-party services may also be subject to their respective terms and privacy policies.
## 10. Limitation of Liability
To the extent permitted by applicable law, LeatherLab Studio and CraftLab Studio LLC are not responsible for indirect or consequential losses arising from use of our website or products.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
## 11. Changes to These Terms
We may update these Terms of Service from time to time. The current version will be published on this website with its updated revision date.
## 12. Governing Law
These Terms are governed by the applicable laws of the State of Georgia, United States, without limiting any mandatory consumer protections that apply to customers in other jurisdictions.
## 13. Contact Information
**LeatherLab Studio**
Operated by CraftLab Studio LLC
Alpharetta, Georgia, USA
Email: craftlabstudiollc@gmail.com
Website: https://leatherlabstudio.com