Shipping & Returns

Shipping

All LeatherLab Studio products are handcrafted and shipped from the United States.

Processing times may vary depending on the item and personalization selected. Please refer to the product page for the estimated processing time for your order.

Once your order has shipped, tracking information will be provided by email. Delivery times are estimates and may vary depending on the carrier, destination, weather, customs, or other circumstances outside of our control.

International customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

Returns & Exchanges

We want you to be happy with your purchase. Returns are accepted on eligible, non-personalized items when you contact us within 7 days of delivery.

Returned items must be unused, undamaged, and in their original condition. Items showing signs of use, wear, patina, damage, alteration, or exposure to strong odors cannot be accepted for return.

Buyers are responsible for return shipping costs. Original shipping charges and shipping-related costs are non-refundable.

Personalized & Custom Orders

Personalized, engraved, custom-sized, or otherwise made-to-order items cannot be returned or exchanged unless they arrive damaged or there is an error on our part.

This includes products made with customer-selected custom options or specifications.

Before Sending a Return

Please contact us before sending an item back so we can provide return instructions. Returns sent without prior authorization may not be accepted.